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The Hidden Cost of Missed Calls at Your Dental Practice (And How AI Can Solve It)

  • Maxillo Team
  • Jul 3
  • 2 min read

Every time your dental office misses a phone call, it’s more than a small inconvenience—it’s potentially hundreds or even thousands of dollars walking out the door. Missed calls are one of the most silent yet damaging leaks in a dental practice’s growth strategy, especially when it comes to acquiring new patients.

dental ai receptionist

Why Missed Dental Calls Matter


According to industry data, over 60% of dental calls go unanswered during business hours. And up to 85% of new patients won’t leave a voicemail. That means if no one answers the phone, they’re likely to move on to the next practice on Google.

Now consider that the average new dental patient is worth $1,000 or more in lifetime value. Missing just 5 new patient calls a month can translate into $5,000+ in lost long-term revenue.


Common Reasons for Missed Calls

  • Front desk staff are already on a call

  • Lunch breaks and shift gaps

  • After-hours and weekends

  • Sick days or staff turnover


No matter how talented your team is, they can’t be everywhere at once—and they shouldn’t have to be.


How a Dental AI Receptionist Solves This


AI-powered phone agents are built specifically for dental practices. Unlike traditional voicemail or live call centers, the best AI answers every call with:

  • A natural-sounding voice that’s nearly indistinguishable from a human

  • Intelligent call routing, message taking, and appointment booking

  • 24/7 availability—even on weekends and holidays


With a dental AI receptionist on the line, no potential patient is ever left hanging.


Real-World Impact


Practices using AI receptionists report:


  • Capturing 30–50% more new patient calls

  • Dramatic reductions in missed appointment opportunities

  • Improved patient satisfaction by eliminating long hold times


Want to Know What You’re Losing?


Use our ROI Calculator to find out how much revenue your practice could be reclaiming with Asha.




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